Due to the current situation with Covid-19, the Moorfield has had to make changes to the checking in & out process; to protect guests and staff. The front door will remain locked at all times as there is no longer a public bar on site, and guests checking in will be required to ring the bell to gain entry. We politely request that all guests use the hand sanitiser positioned at the entrance to the building prior to entry.

We are no longer personally escorting guests to their rooms to limit crowding in corridors, for guests own protection, and will give you a sterilised key with directions to your room. We will also give you information upon your arrival and answer any questions you may have. You can contact us at any time if you have further questions.

We do request that all outstanding balances are settled on arrival at check in. Alternatively, if we have your email address, you will receive a link to enable you to pay online on the day of your arrival, prior to check-in.

Unfortunately, due to the enhanced deep cleaning and use of fogging machine that must be undertaken between all guest stays, the option of early check-in and late check-out will not be possible at this time and we thank you for your understanding during this difficult period. We will of course readdress this policy when it is safe to do so.

In order to maintain distancing between guests, for the remainder of 2020, we are unable to operate a breakfast service in the restaurant. Guests who require breakfast will be able to have their breakfast delivered to them in their rooms, and this will be in the form of continental style breakfast. Guests wishing not to have breakfast can book room only. If you have already booked bed and breakfast and no longer wish to have this, you can have the price of breakfast removed from your room rate.

As we have relocated our bar to our new restaurant & bar The Cairn Grill, we are in the process of repurposing the empty space as a second guest lounge to allow our guests more space to spread out and keep a good social distance from one another. We have also closed the 2 public toilet areas on the ground floor to remove the risk of guests coming in to contact with each other in these areas.

In order to increase the levels of Hygiene over and above the normal cleaning routine we operate, we have invested in a fogging machine that allows us to completely disinfect all surfaces throughout the entire property during our regular deep cleaning routine. Fogging will only occur between guests, not while guests are still using the room. Once the guest rooms have been cleaned, we then use the fogging machine to coat the room in an antibacterial & antiviral mist killing any residual germs in the rooms. After 1-2 hours, all surfaces are dry to the touch and completely disinfected. Guests are the only people to enter the room after the fogging which ensures that there is no risk of contamination from others.

To ensure continued hygiene, we have positioned multiple units in The Moorfield to allow customers & staff to clean and sterilise their hands regularly. An automatic dispensing machine has been installed at the front door to reduce the need to touch the unit itself and throughout we have installed more manually operated units that have been coated with a permanent BioCote covering (a silver based antimicrobial agent incorporated in to the plastic components which inhibits the growth of bacteria)

At the Moorfield, all our door handles and push plates have been replaced with solid copper. Copper is antimicrobial and therefore kills a wide range of harmful microbes that it encounters, relatively rapidly.